Air Arabia named best low-cost airline in Middle East

Air Arabia has been named the ‘best low-cost airline in the Middle East’ at the annual Skytrax World Airline Awards, at the Paris Air Show this year.

 

This is the second time in three years that Air Arabia has won the coveted award, following its previous victory in 2013.

 

"We are delighted to be once again named the region’s top low-cost carrier," said Adel A. Ali, Group Chief Executive Officer of Air Arabia. "Winning the Skytrax award is particularly pleasing as it is based on levels of customer satisfaction, which is the criteria Air Arabia values above all others. We thank survey participants for their positive feedback and hope to make their next experience of flying with Air Arabia even more enjoyable."

 

The airline passenger satisfaction survey is conducted every year to decide the winners of Skytrax World Airline Awards. The award for the best low-cost airline is based on an assessment of customer satisfaction of the product and staff service standards provided by the airline in both the cabin and airport environments.