No service option for iPad 3 brought from grey market, Apple warns

Apple has warned UAE customers buying the new iPad from grey market that service option will not be made available to them.

"We are yet to officially lunch the product in the UAE. We know that it is available in the market and is being sold by different retailers. Customers who buy the product from them will not be able to get the service done unless there is an official launch in the UAE," said an executive at the Apple Call Centre servicing UAE customers.

There has been no official launch of the new iPad in UAE yet. Apple has dismissed reports that it has officially launched the new iPad 3 in the UAE and said customers will have to wait much longer.

Apple launched the latest version of the iPad in the US, and a few other markets including UK, Singapore and Malaysia on March 16. More than a month later on April 27, it launched in more countries including India, Columbia, South Africa and Thailand. But Apple is yet to officially announce the dates for launch in UAE and other GCC countries.

There were rumours in the grey market that the new iPad would be officially launched by the month-end. The New iPad is selling for Dh1900 for a 16GB wifi only model, while the 4G is priced at Dh2,450.

Emirates 247 had earlier reported that the new product could be officially launched by the end of the month.

"We still do not have any launch date in the UAE, at least not today nor the coming few days," the call centre executive added.

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