Book all public transport services in Dubai through smart app

Roads and Transport Authority (RTA) will launch an Integrated Mobility Platform in Dubai, enabling customers an easy access to all mass transit systems through a smart app.

Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors of RTA, made the announcement on Saturday while chairing the Innovation Lab, highlighting preparations for the Dubai Integrated Mobility Platform.

In this transit hub, RTA’s multi-modal transit systems (metro, tram, buses, marine transit means, and taxis) will be integrated with transit systems of other entities in Dubai such as limo service, Palm monorail, and Dubai Trolley.

In a later stage, the services might extend to include electronic booking of taxi services such as Uber and Careem; all integrated in one app enabling the user to book the service and pay the fare.

"The Dubai Integrated Mobility Platform fulfils RTA’s vision of ‘Safe and Smooth Transport for All’ and conforms to its first strategic goal (Smart Dubai), second strategic goal (Integrated Dubai), and the third strategic goal (People Happiness)," he noted.

"The Integrated Mobility Platform project comprises a system for organisational monitoring, full integration with all RTA’s mass transit means, integrating with services provided by other entities in Dubai, organising electronic taxi booking services and running limo services. The project will offer the user the available mobility options, and enable the user to plan the journey and arrange the booking and payment in a smooth and integrated manner," Al Tayer said.

"The project will be undertaken in several phases and is expected to be completed in 2017. Phase I includes developing the technological infrastructure of the platform, integrating RTA transit means, integrating limo services of the Dubai Taxi Corporation, providing info about bikes, cycling tracks and racks, starting the issuance of operation permits for the electronic taxi booking services such as Uber, Careem and others, and developing a system for organisational monitoring of limo services.

Phase II covers integrating electronic taxi booking services, and establishing agreements with some partners and integrating them in a partial manner with the platform. Phase III is concerned with holding agreements with most stakeholders to integrate them in the platform, and establishing the payment process offered by the Platform using NOL card.

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