12.13 PM Friday, 29 March 2024
  • City Fajr Shuruq Duhr Asr Magrib Isha
  • Dubai 04:56 06:10 12:26 15:53 18:37 19:52
29 March 2024

Dubai Police expands emergency network

Published
By Staff

Visitors would be able to call Dubai Police by dialing emergency numbers prevalent in their home countries, according to a senior police official.

Dubai Police put the new expanded emergency network place to allow emergency access to maximum possible people, Gulf News reported

"If a person comes from the US where you are used to dialling 911 for emergency help or if you are used to calling 711 in Argentina, you can do so here [to reach Dubai Police]," Colonel Omar Abdullah Al Shamsi, Director of the Command and Control Room, was quoted as saying by Gulf News.

The new access has minimised the time required to rescue visitors who need police help.

Overall, the police responded to nearly 460,000 calls for help during the first quarter of this year, slightly more than the number registered last year.

With the continues upgrade, the control room of Dubai Police aims at answering calls on 999 or 901 within three rings, which is about 10 seconds, Al Shamsi said.

"More than 99.8 per cent of calls were responded to speedily during the first quarter of this year, beyond our target of 95 per cent," he said.

The 999 is reserved for emergencies only, while 901 is for non-emergency calls.

On an average, 999 receives 6,000 calls per day, with the annual number registered last year being 1.9 million, which is 200,000 less than those received in 2009.

Following on the vision of Dubai 2015, Dubai Police aims to attend emergency incidents within 15 minutes and non-emergency incidents within 30 minutes.