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29 March 2024

Abu Dhabi work permits go online

Published
By Wam

Business owners in Abu Dhabi can apply online and follow-up on labour work permits without the need to personally visit service centres from next month.

The Ministry of Labour has recently designated April 1 as the start date for business owners in the UAE capital to be able to electronically apply/follow up on labour work permits without the need for frequent service centre visits.

The date marks the completion of the second phase of the electronic linkage project by implementing new on-line protocols that connect the Ministry of Labour work permits with the issuance of entry permits through the Ministry of Interior, using new services that enable applicants to electronically monitor their requests, the Ministry said.

Humaid bin Deemas Al Suwaidi, Under-Secretary of the Ministry of Labour for Labour Affairs, said, "The completion of the second phase, which includes issuing electronic work permits within the city of Abu Dhabi after implementing it in other emirates, reaffirms the commitment of both Ministries, Interior and Labour, to follow the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, which refers to the unification of the federal government's strategy in terms of partnership and integration between the federal government institutions and local communities to provide the best quality of services to customers in order to achieve their satisfaction."

"We will move forward to finalising the upcoming stages of the electronically linked project under the directives of Lt General Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior, and Saqr Ghobash Minister of Labour, as they follow-up on the current operational status and emphasise the need to complete all stages of the project with outstanding performance," he continued.

Al-Suwaidi also said that the new measures will save time, efforts and cut-costs on business owners, especially as it connects the work permit permission with the entry permit, therefore the applicant will enjoy completing the transaction in a single step without the need to visit the Residency and Foreign Affairs Department to review the entry permit status to complete work permit procedures related to the Ministry of Labour.

"The completion of phase two basically revolves around adapting these new measures in Abu Dhabi, which include checking on all permit applications submitted by business owners in Abu Dhabi via the Mol’s ‘Tasheel’ service centres or through facilities involved with Tasheel or official typing centres.

After the check-up stage, the Ministry of Labour will exchange data electronically with Ministry of the Interior and respond to the applicants by approving or rejecting permits or even informing them of required documents if any are found missing," Al-Suwaidi said.

He pointed out that before the approval notification, business owners will be required to pay any set fees related to issuing the permit, and provide the bank guarantee sum per worker within a period of 30 days from the date of notification.

The permit will be cancelled in the event of not fulfilling the requirements during the period mentioned.

"After finalising work permit payments and providing the bank guarantee, applicants must apply for entry permits from the Department of Residency and Foreigners Affairs during the same 30-day period otherwise he’ll have to submit a new application," he went on to say.

He added, "The reduction of the application/payment period from 60 to 30 days comes due to the fact that the new measures have reduced the steps to applying at the Mol offices, payment of fees and guarantees upon approval and request an entry permit. Thirty days are considered long enough."

Al-Suwaidi emphasised the Ministry of Labour’s commitment to provide high quality services to all customers, according to the ministry's strategy from 2014 - 2016 and to strengthen its relationships with its strategic partners, which will positively reflect on the level of services provided.

The electronic linkage project between the Ministries of Interior and the Ministry of Labour includes linking around 20 major services within several stages, the first phase included the cancelation of labour cards and work permits project.