Behave: RTA draws the line for Dubai Metro train etiquette

More signage aims to bring order to getting on and off trains, especially during rush hour

Majorie van Leijen

Published Sunday, March 10, 2013

The new signage telling commuters where to board and alight from the train. (Majorie Van Leijen)

The Roads and Transport Authority (RTA) has completed its second phase of guiding commuters into the right direction while getting on and off the train with a new set of instructions, this time located on the platform itself.

This month every Metro station of the Red and Green will have a new set of instructions added to the Metro signage. On the platform in front of each door, arrows direct users to disembark through the middle of the gateway, while passengers who want to get on the train are instructed to do so from the left and right sides.

The instructions came in addition to graphics on the glass doors of the trains informing that passengers are to disembark before others embark.

"This is all part of a larger project and increasing signage on the Dubai Metro," says Ramadan Abdullah, Director of the Rail Operation Department of RTA.

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"With these signs we aim to organise the flow of commuters in a better way."

Earlier this website reported of a clash of cultures on the Dubai Metro as regards getting on and off the trains.

While Metro etiquettes are common practice for some, others consider the trains a battleground where only the strongest survive.

Clear instructions and strict follow ups on these instructions are to put an end to this with the RTA expecting to complete all signage next month.

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Comments

Anonymous 10 March 2013 18:14 2 2

please RTA needs to fine ppl standing near doorway. the other day i was travelling from burjuman to jebel ali, 3-4 south east Asian ladies did not let me in because they were standing right in front and they kept on laughing at other ladies who were trying to enter.couple of them struggled their way in but rest of us were left standing! this resulted in me missing out on the train. how can people be so stupid?

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Kaif 10 March 2013 14:17 1 0

Very good move. Also something needs to be done about passengers monopolising the steel bars/rods by leaning against them, preventing others from holding on to them.

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DAN 10 March 2013 12:04 6 1

Excellent move RTA ! 2 things::: Firstly, Can we have the same signage for all elevators also. Secondly for those of us complaining about being crowded should really see what happens in Japan and China. They will soon appreciate what we have in Dubai.

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Karan 10 March 2013 11:18 7 1

This is very good move. Also, we see lots of people blocking the exit by standing there. There should be marking as well similar to this "Do not stand here, Exit only"

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monique 10 March 2013 10:37 3 2

It doesn't help. People still push in before people get out. I am using Gold almost daily.

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uaereader 10 March 2013 09:45 4 1

very nice move!!! really appreciate and amazed at the way Dubai Govt and it's memebers are monitoring the Matro and making new changes rapidly to improve it!! Hats off to RTA and Dubai Metro team.

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HAA 10 March 2013 08:59 13 0

There should be something for those people standing just in front or near the doors for the whole journey even when they can stand inside easily and hurdling the people going inside and outside.

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