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18 April 2024

DEWA urges customers to regularly examine internal water connections

Published

As part of its efforts to adopt the best international standards in environmental and sustainability practices, Dubai Electricity and Water Authority (DEWA), promotes a culture of conservation in society, and supports implementing best practices among individuals and organisations.

DEWA urges all its customers to carry out periodic examinations for the efficiency of internal electricity and water connections in houses, buildings and facilities, and fix any faults in the connections and even replace old connections if necessary.

However, DEWA is responsible for maintenance of the connections only up to the electricity and water meters; internal connections are the customers’ responsibility. These include residential, commercial, and industrial sectors.

DEWA provides its customers with a service to check efficiency of electricity and water use in their private buildings.

This is done by checking the lighting and air conditioning systems, and water connections. This enables customers to improve and rationalise their energy use and contribute to preserving natural resources, and reducing waste.

“DEWA uses the latest and most efficient technologies to produce water according to the highest international standards. DEWA’s current installed capacity is 10,200MW of electricity, and 470 million imperial gallons of desalinated water per day. DEWA’s Smart Grid is the first network in the world to cover all operations from generation, to transmission and distribution systems. DEWA uses the latest SCADA systems, smart monitoring and control automation systems to provide electricity and water services to the highest standards of availability, efficiency and reliability. DEWA is also installing smart meters, which will increase efficiency and help consumers rationalise their use by monitoring their consumption instantly, and at any time. DEWA plans to install over 1,200,000 smart meters in Dubai by 2020,” said HE Saeed Mohammed Al Tayer, MD and CEO of DEWA.

DEWA’s efforts in promoting rational water and electricity consumption have contributed to savings of 1.5 TWh in electricity, and 6.1 billion gallons of water, in the last eight years.

DEWA urges customers to conduct periodic inspections of their internal electricity and water connections, to ensure safety, promote conservation and best practices.