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29 March 2024

Dubai Customs services go live on smart watches

Smart watches .. A new service delivery channel from Dubai Customs

Published
By Staff

Dubai Customs has announced the launch of its services via smart watches.

The move is in pursuance of the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, and in fulfilment of the smart government goals set by Sheikh Mohammed when he said, “A successful government is one that goes to the people and does not wait for them to come to it. The government of the future works 24/7 and 365 days a year.”

Dubai Customs’ smart watch site is compatible with all screen sizes. The interface features windows that provide direct access to the desired service.

“Dubai Customs continues to develop its services in harmony with the farsighted vision of Dubai Government to deliver integrated smart services. As the first fully-fledged smart government department, Dubai Customs will constantly incorporate the latest in the area of customer service,” said Ahmed Mahboob Musabih, Director of Dubai Customs. 

Juma Al Ghaith, Executive Director of Customs Development Division at Dubai Customs, said Dubai Customs has launched a new site to deliver its services through smart watches, recently developed by world tech giants.

Dubai Customs services which are delivered through smart watches include applications progress inquiry service; customs declaration progress inquiry, inspection request inquiry, refund application progress inquiry and registration application progress inquiry. 

Customers can access Dubai Customs’s services through their smart watches through the URL: watch.dubaicustoms.ae