A du call centre executive said: “We will be deactivating numbers from January 17. You have to proceed to our nearest outlet and register before January 16.
In October, the Telecommunications Regulatory Authority (TRA) had extended the deadline for the re-registration of mobile subscribers under the "My Number, My Identity" campaign after etisalat and du were unable to provide smooth mechanisms to facilitate, accelerate and stimulate subscribers to update their data.
The TRA also instructed the operators to speed up the launch of the online registration services to accelerate the process and ease the load on the commercial outlets. However, no online registration service has yet been introduced.