To tackle homeowners who fail to pay their dues on time in Emaar communities, the developer recommends that tenants should ensure that all community charges are paid in full before they take up a house on rent.
"Emaar Community Management recommends that tenants ensure their landlords have paid the community service fee in full prior to signing their lease agreements to ensure they enjoy all community services,” a spokesperson of Emaar Properties told 'Emirates24|7'.
Despite Emaar’s name and shame programme, there are some residents who have not paid their dues on time. Recently, the developer also installed community service fee drop box at the entrance of their communities to facilitate people to pay their dues.
“Many have paid but there are some who still do not want to pay. Many of the defaulters do not live in these houses. They don’t care and neither do the tenants,” said a security personnel in The Springs area.
"While the majority of homeowners pay the service fees on time, some others fail to do so despite several reminders. The non-payment of service fees puts a financial burden on the community,” said Emaar Properties spokesperson.
The name and shame programme is carried out when residents fail to pay despite many reminders. "The lists of the villa numbers of owners who default in paying service fees are put up in community notice boards. This follows only after all possible efforts to contact the home-owner have been made and with the intention of undertaking seamless service-related activities to promote community welfare,” said the spokesperson.
"Every homeowner has a duty to contribute to the management and maintenance of the common areas in the community by paying their community service fees on time,” he added.