Emirates voted 2nd best globally

Dubai-based Emirates has been named second best airline in the world in premium and economy class categories in a survey of 99 airlines worldwide.

The survey, conducted by Zagat.com, is based over 8,000 frequent fliers who collectively took 139,300 flights in the past year. The portal has been reviewing the airline industry since 1990.

The airlines were rated on the basis of comfort, service, food, website, timeliness, check-in and luggage policy and in-flight entertainment.

Singapore Airlines earned an impressive 28 rating for international premium class airlines and 24 for international economy service. Other international winners were Emirates Airlines, Qatar Airways and Cathay Pacific Airways rated a 26 for premium services.

"While fliers are slowly but surely returning to the skies, they remain focused on good values and reliable service," said Tim Zagat, CEO of Zagat Survey.