Dubai Airports selects Quintiq for automated planning solution to deliver world-class passenger experience

Quintiq, a Dassault Systemes brand and global leader in supply chain planning and optimisation (SCP&O), has been selected by Dubai Airports to plan and schedule its fixed resources at Dubai International and Dubai World Central.

The Quintiq solution will automate the planning process for airport stands, gates, baggage belts and check-in counters to increase overall efficiency, reliability and passenger satisfaction. The solution went live at Dubai International on April 18th, with implementation at Dubai World Central to follow soon.

Dubai International is the world’s busiest airport for international passengers. It serves 90 airlines flying to more than 240 destinations across six continents. In 2016, it served 83,654,250 passengers. Dubai World Central, slated to be the region’s airport of the future, launched cargo operations in 2010 and passenger flights in 2013.

"We aim to deliver a world-class experience to the airlines that use our airports and the passengers that they carry," said Frank McCrorie, SVP Operations at Dubai Airports. "Quintiq will enable us to maximise utilisation of our current fixed resources and prepare for future expansions."

Abdul Razzak Mikati, Managing Director at Dubai Airports’ implementation partner, DTP, said, "The cost of investing in new infrastructure can be prohibitively high. The customer needed a future-ready, industry-proven solution to efficiently manage the capacity of its current airport resources. With Quintiq, the need for manual planning has been eliminated, resulting in enhanced flexibility and agility of operations."

He added that the Quintiq solution is also able to handle calculations for 40 flights per second and take advantage of information from multiple sources to improve its automation process. These capabilities are crucial as Dubai International saw a 7.4 percent increase in traffic in the first quarter of this year, while passenger traffic went up 29.5 percent at Dubai World Central in the same period. These upward trends are expected to continue.

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