Abu Dhabi: Etihad Credit Bureau has launched a new “Tenant Inquiry” service that allows property owners in the UAE to access the credit ratings of prospective tenants, subject to the tenant’s approval via the UAE PASS digital identity platform.
The federal entity said the service enhances transparency in the real estate sector by enabling secure, consent-based sharing of credit data. It is among the first services to integrate UAE PASS as a platform for obtaining user approvals.
The initiative was first announced during GITEX 2025 by Dubai Digital and the Telecommunications and Digital Government Regulatory Authority, before its official rollout through the Etihad Credit Bureau application in April 2026.
The launch marks a step forward in collaboration between the credit bureau and national digital authorities to deliver integrated solutions that support digital transformation and reduce bureaucracy.
Etihad Credit Bureau said the new offering complements its growing portfolio of services, including the “Check Collection Index”, which uses artificial intelligence to assess the likelihood of a cheque being honoured based on the issuer’s credit history.
Marwan Ahmed Lutfi, Director General of Etihad Credit Bureau, said the service reflects ongoing cooperation with public and private sector partners to provide efficient and user-friendly digital solutions.
“The ‘Tenant Inquiry’ service integrates trusted credit data sharing through UAE PASS and supports the expansion of digital applications across key sectors,” he said, adding that it enhances trust and transparency in real estate transactions.
Hamad Obaid Al Mansoori, Director General of Dubai Digital, said UAE PASS has evolved into a key pillar of the country’s digital trust ecosystem, enabling secure data exchange and approval management across entities.
“Our collaboration with Etihad Credit Bureau represents a strategic step towards building a responsible data economy that empowers individuals while improving transparency and service delivery,” he said.
Majid Sultan Al-Mesmar, Director General of the Telecommunications and Digital Government Regulatory Authority, highlighted the importance of integrating digital infrastructure with financial and credit services to improve efficiency and strengthen trust in transactions.
He said the use of UAE PASS aligns with the UAE’s vision of creating an interconnected digital ecosystem that enables seamless access to services and supports the growth of the digital economy.
Etihad Credit Bureau said it will continue to develop the “Tenant Inquiry” service in collaboration with the real estate sector, while expanding consent-based data-sharing initiatives.
Users can access the service, along with credit reports and the Check Collection Index, through the official Etihad Credit Bureau application and website.