Fraud email, Google hacking alert: UAE jeweller warns buyers

A Google alert helped a top UAE jeweller to thwart a hacking attempt, Emirates 24|7 can reveal.

“We got an alert from Goggle on someone trying to hack one of our emails. We immediately took all the precautions to safeguard our systems and customers,” Jibin Toms John, Marketing Manager, Joyalukkas Group, a leading jeweller in the GCC region, told this website.

The company has also taken immediate steps to inform customers of a fake email that informs them of having won 12 Audi cars worth $400,000 and having to paying a charge of $3,000- 5,000 in an offshore banking account to claim their prize.

“It’s a fraudulent email and we have taken all the steps to inform our customers about it,” John said, disclosing they had filed complaints with the cyber crime departments of the Dubai and Indian police.

On its Facebook page, the company put up a post that stated: “We have come across a fraudulent email that is being sent out under the 'Joyalukkas' name.

“The email has a document attached, which illegally uses our logo and states the subject 'Congratulation you have been selected'.

“The content of the false document claims that the recipient has won 12 Audi cars worth $400,000.

“It goes on to ask the recipient to open an offshore account an pay a charge of $3,000 - $5,000 to claim their prize.

The company said that fraudulent email had no connection with it.

“Under no circumstances will we ask a person to open a bank account or offer prize money transfer through an online transaction,” it stated.

John told this website that the company always contacts the winners by calling them and never asks for money.

(Image via Shutterstock)

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