Outsourcing in the Emea region currently accounts for 70 per cent of the global outsourcing trade creating liquidity for businesses and enabling higher profit margins through lower costs, said experts.
Outsourcing deals worth more than $1 billion have (Dh3.67bn) been signed in the past 10 years, with IT outsourcing in particular gaining greater popularity over the past 12 months. Off-shore contracts continue to gain broader acceptance and are growing rapidly, while several strategic alliances have been formed to optimise delivery. The emergence of Service Oriented Architectures is expected to further evolve the outsourcing sector.
"The need for companies to cut down costs while aiming to increase productivity has become crucial against the backdrop of the current economic downturn," said Paolo Serra, Head of Operations at Dubai Outsource Zone, a member of Tecom Investments and the world's first free zone dedicated to the outsourcing industry.
Serra said as a business solution, outsourcing creates liquidity for a business and enables higher profit margins through lower costs.
"Onshore outsourcing market opportunities are particularly strong in the Arab region. Offering more control and assurance to comply with international industry standards, as well as higher financial benefits including better risk mitigation, onshore outsourcing gives the virtual absence of cultural differences. We will engage with some of the world's industry leaders."
Kenny Wilson, Chief Information Officer and Chief Technology Officer from Injazat Data Systems, leading IT and business process managed services provider based in Abu Dhabi said: "The Emea region currently accounts for 70 per cent of the global outsourcing trade. Outsourcing has become a key component across all sectors, from government to oil and gas.
"The global financial crisis has further attracted interest into this business strategy," said Wilson.
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