Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Dubai Crown Prince and Chairman of the Dubai Executive Council issued an order to set up a Central Complaints Committee.
The committee will be permanent, under the Executive Council and will specialise in looking into complaints of employees working in all departments and establishments of Dubai Government.
The decision included the appointment of Khalfan Ahmed Hareb as Chairman and Abdul Rahman Ghanim Al Matauei as Deputy Chairman. Two other members representing Dubai Ruler's Court and Secretariat-General of Dubai Executive Council will be appointed later.
The committee's mission will include the activation of communication channels and consultancy with concerned bodies and complaint committees at the government institutions in the emirate and drawing up a work mechanism to be referred to the executive council to be approved.
All decisions issued by the committee are final and cannot be appealed and are obligatory for employees and government bodies concerned in the complaint.