An Egyptian customer service employee of a bank is accused of stealing Dh3.4 million from the account of a client, the Dubai Criminal Court heard.

RMA, 33, is accused of stealing from the account of Rawah Sheikh Saeed, 52, Syrian, housewife, by forging documents of the bank for the withdrawal and transfer of the amount. He is also accused of using these documents by submitting them to other two banks.

RMS, Egyptian, 32, housewife is accused of possessing Dh600,000 of the victim’s money  in suspicious conditions.

The victim testified that she never signed on documents and did not ask the accused in writing or verbally to do any bank transactions of her accounts and fixed deposits.

An official of the Commercial Bank International testified that the brother of the victim reported the theft of Dh3.4m from his sister’s accounts with the bank since she was out of the country.

Investigating the complaint, the bank found that the amount has went missing via four cash withdrawals, three issuance requests of manager's cheque and one transfer request from the victim’s account to an account with another bank.

“Reviewing the documents of the transactions, I noticed that the signature was not of the client. As well, the client approached personally the bank and assured that she did not sign on any of these documents. In addition, she denied knowing RMS to whom an amount was transferred to her account and three manager's cheques been issued in her name. The victim showed her passport which proved that she was out of the country during the dates of these transactions,” testified the bank official.

RMA who was on annual leave, admitted with the theft to his colleague who confronted him upon the request of the bank.

“RMA told the other bank employee Sameh Al Melegi that he will sell his properties in Egypt to pay back the stolen amount. He actually transferred Dh500,000 from his account in Egypt to the bank’s account. The victim had her money in the form of two deposits - one was Dh40m and the second Dh4m.

He broke the first deposit and put it in the current account, withdrew from it and returned the rest in to the form of deposit. A Few days later he repeated the same process. The accused also changed the PO Box address of the client so that she would not receive her bank statement and discover the thefts,” he testified.

RMA was arrested upon his arrival in Dubai and confessed before the prosecution that he forged the client’s signature in addition to forging the signature of RAM for opening a joint account with HSBC. He confessed to transferring Dh3.4m but he claimed that this was upon the approval of the client which she completely denied.