Dewa customer service centres' timings during Eid

Dubai Electricity and Water Authority (Dewa) has announced the official timings for its customer service centers during the holiday period of Eid Al Fitr.

All services will be delivered to customers at Dewa’s head office in Za’beel East, the Burj Nahar Centre, Al Wasl Centre, and Discovery Gardens on Saturday 30th of Ramadan from 9am to 1.30pm, and on 3rd of Shawal from 8.30am to 3pm.

If Saturday is the first day of Eid Al Fitr, all Dewa’s customer service centres will be closed on that day.

Dewa provides regular payment channels through its offices from 7:30am to 8pm except Fridays, and also through petrol stations such as Enoc and Eppco, Emirates Post Offices, Etisalat and banks’ payment machines, mpay through the website:, and through Dewa’s electronic portal (”.


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