Update: By 10.45am the systems were back up and trains ready to shuttle passengers to their respective gates on schedule.
A Dubai Airports spokesperson told this website: “We restored the systems in a couple of hours and the trains that had stopped to Concourses A and B are also back on track.”
“The backlog of flights, which suffered minor delays due to the incident, has also been cleared.”
Several passengers travelling from Dubai Airports Terminal 3 this morning faced long lines as a power outage took down the electronic systems, resulting in flight delays.
The internal monorail connecting Terminal 3 to the concourses also shut down, stranding several passengers attempting to catch their morning connections.
Dubai Airports confirmed the technical glitch in a statement to Emirates 24|7, saying: “Dubai Airports reports that due to a power failure the underground train connecting Concourses A and B is not operational.
“Passengers are being bussed between the concourses but due to heightened activity during peak operations, a number of flight delays and missed connections are anticipated.”
At time of filing, the airport’s engineering team was still working to resolve the problem, with the airports management apologising for any inconvenience caused.
Lalit Vase, travelling this morning from Terminal 3 to Kuwait, confirmed the same, saying: “The trains from Terminal 3 to Concourse A have stopped working. People have been trying to get across for the past hour or so.”
Aruna Shenoy Kamath, the wife of one of the passengers travelling from Terminal 3 this morning tweeted the same, adding: “My husband contacted me to say that the check-in systems and the E-gate systems were also down. However, he managed to make it to his flight on time.”
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