UAE BlackBerry service restored

Du and Etisalat service disruption lasted less than nine hours

BlackBerry services in the UAE, which were disrupted yesterday due to technical glitches, have been restored, du and Etisalat said in a statement.

“We would like to inform our BlackBerry-using customers that services have returned to normal today,” the Dubai-based UAE telecom operator du said in a media statement.

The service disruption lasted for less than nine hours, according to du. “The services degradation lasted from 4:38pm on June 30, 2012, to 1:10am on July 1, 2012,” it said.

Du had announced yesterday that the glitches faced by BlackBerry users were are due to global issues faced by Research-in-Motion (RIM), the manufacturer of BlackBerry.

The degradation, maintained the telecom service provider, included “delays in sending or receiving messages or using other services such as BlackBerry Messenger.”

It added that the disruption also resulted in some customers being “unable to create new accounts, add (integrate) third-party email accounts, or use BlackBerry subscriber websites. BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure. Wireless service providers and device resellers may experience delays in using BlackBerry administration websites, creating subscriber accounts, or provisioning services for subscribers,” du said.

According to du, BlackBerry manufacturer RIM announced today that even as some minor issues relating to browsing and BlackBerry Messenger still persist, “all other services are operating as normal”.

Etisalat announced that BlackBerry services have returned to normal after the partial delay in messaging services and browsing yesterday (June 30).

As stated by Research in Motion (RIM), the global BlackBerry services and device provider, the delay was caused due to RIM’s service issues, but the BlackBerry service has now been restored.


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