Some UAE operators charged Dh70,000 per person for Haj

The UAE mission spotted few violations by the Haj operators and said it promptly took necessary steps to address them.

"Most of the pilgrims' complaints centre on crowded accommodations. The concerned committees at the Haj mission provide the suitable alternative places to them," said Dr Mohammed Matar Al Kaabi, Director General of General Authority for Islamic Affairs and Awqaf.

Asked about the spiraling costs of pilgrimage from the UAE this year, he said the authority had discussed the matter with the Haj operators whose justifications, according to him were "very convincing".

"Air fares rise during Haj season to an average of Dh4,500 for an economy class ticket. During the same season, costs of transport, accommodation and meals also go up, resulting in a very low profit margin for operators. However, some operators charge exaggerated fees that could amount to Dh70,000 per person which does not make sense," he added.

Head of the mission Mohammed Obaid Al Mazrouei expressed thanks to Sheikh Khalifa, Sheikh Mohammed bin Rashid and Sheikh Mohammed bin Zayed.

Al Mazrouei affirmed that all UAE pilgrims are safe and in good health condition.