Dubai Airports honoured airlines, concessionaires and business partners who have demonstrated their commitment to improving service and delivering exceptional customer experiences at both of Dubai’s airports, during the Dubai Airports Excellence Awards held at Soho Beach last night.
"Working with a team spirit is one of the secrets of the success of Dubai’s aviation sector. The results of this success were highlighted at the DA Excellence Awards, where that team spirit was recognised," said H.H. Sheikh Ahmed bin Saeed Al Maktoum, Chairman of Dubai Airports.
The awards were presented by the CEO of Dubai Airports, Paul Griffiths, as a celebration of the contributions to the airport experience made by commercial service partners and airlines. Focusing on Customer Service, Operations, Innovation, Partnership, Sustainability and Pride and Dedication, nominations were submitted from the airport community for airlines and commercial partners over several months, and a board of judges decided the final outcomes.
Commenting at the awards, Griffiths said, "This evening is a celebration, not only of business achievement, but is a celebration of partnership. Partnership is woven into everything we do. It helps us deliver on our promise to surprise, delight and engage our customers with products, services and experiences that they will remember, while reflecting the city’s energy and culture. And we will continue to work closely with all of you to continue to deliver exceptional and memorable experiences for our mutual customers."