The Business Registration & Licensing (BRL) sector in the Department of Economic Development (DED), Dubai, has announced the closure of its service centre in the Business Village effective 25th of February 2016 to start working on upgrading the facility to a smart services terminal.
The self-service smart terminal, which would be the first of its kind in the region, will start providing BRL services from the second quarter of 2016.
During the upgrade investors and business owners will be able to avail of BRL services through 18 service centres of DED across Dubai in addition to the VIP Service Centre on the first floor of Business Village A.
The smart terminal will reflect DED’s commitment to promote creativity and innovation, and integrate the latest information and communication technology (ICT) into its customer service. Extending over an area of 9,000 square-metre, the terminal being set up on the ground floor of Business Village A will feature the latest technology and practices in customer service, supported by Samsung Gulf Electronics.
Meanwhile, nine service centres across various areas in Dubai – Itqan Business Services, Tasheel Al Barsha, Tasheel Dubai Mall, Tasheel Al Twar, Al Nasr Administrative Services, Tawasul Businessmen Services, On Time Services Oud Metha, On Time Services VIT, and Al Hai Businessmen Services – will continue to provide the full range of BRL services to customers.
For Reservation of Trade Name and Initial Approvals, investors can also go to any of another nine centres across Dubai. They are: Al Nokhba Businessmen Services, Al Awal for Effecting Transactions, On Time Services Business Village, On Time Services Dubai Municipality, Servcorp, Moamala Businessmen Service Centre, DXB Businessmen Services Centre, Platinum Businessmen Services Centre, and Al Reaya Businessmen Services.
The shift to a smart terminal will be a qualitative leap for DED that would contribute to enhancing ease and sustainability of business in Dubai. It is also expected to improve investor confidence and overall competitiveness, thereby enhancing the UAE’s ranking in the Global Competitiveness Index of the World Bank.