Adnoc Distribution today announced the roll-out seven-month pilot phase of its smart self-service refuelling (Adnoc Smart) in the emirate of Abu Dhabi from March 1 to October 1, 2016, a press statement said on Tuesday.
The pilot phase will cover four service stations located on Abu Dhabi Island and allow customers to try out self-refuelling using state-of-the art technologies and also benefit from varied payment methods.
All individual customers have to register for Adnoc Wallet account to use this service.
The Adnoc Wallet allows customers to pay for their purchases at the participating service stations in three different ways – via the Smart Tag, a smart chip installed at the fuel inlet of the vehicles’ fuel tank and linked to the Adnoc Wallet account, the Adnoc Plus cards, or via their ID card that is also linked to the Adnoc Wallet and activated for payments.
Adnoc Distribution invites its customers to subscribe online for their Adnoc Wallet accounts by visiting the company’s website and following the simple steps for registration.
Adnoc SMART eventually seeks to reduce queues and waiting time at Adnoc Distribution’s network of service stations.
Abdulla Salem Al Dhaheri, CEO of Adnoc Distribution, said: “We will monitor and evaluate the pilot phase and the customer’s actual experience throughout the implementation of this pilot phase. Based on the outcomes, we hope to expand the service - after carrying out improvements if needed - across our network of service stations in the Emirate of Abu Dhabi.”
At the launch of the pilot phase, Adnoc Distribution will provide additional incentives to its customers to subscribe to the Adnoc Wallet through offering the Smart Tags for free to the first 5,000 customers opting to experience the service.
The company will also issue Adnoc Plus cards for free to the first 5,000 customers. In addition, customers registering for Adnoc Wallet will also have their ID cards linked to their Adnoc Wallet accounts and activated for free.
The four service stations included in the pilot phase are all located in Abu Dhabi Island - Rabdan Service Station located in Al Mushrif area on Sheikh Rashid Bin Saeed Al Maktoum Street - Abu Dhabi Road, Al Nasr Servic + fe Station located on Sheikh Zayed the First Street, Al Zafarana Service Station located near Khalifa University, and Al Qanah Service Station located on Al Khaleej Al Arabi Street.