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23 April 2024

Public asked to call 901 for non-emergencies, not 999

Members of the '999 team' at work in the emergency control room. (SUPPLIED)

By Mohammed Al Sadafy

Maj. Gen. Jassim Baremeith, Director Operations at Dubai Police, has called upon the public not to misuse the emergency number 999.

Calls to 999 should be made only for emergencies such as life-saving medical assistance, or to report a serious crime or a growing fire.

Col Attia Al Suwaidi, Deputy Director of Operations at Dubai Police, said the operations room staff are required to respond to emergency calls within 10 seconds.

He stressed that general inquiry calls by people to emergency number 999, was critical time and could lead to the death of a patient, or escape of a criminal, or fires.

Addressing a press conference to launch an awareness campaign '901 for non-emergency cases', which runs from February 20 until February 28, Lt Faisal Qasim, head of the awareness campaign, appealed to mothers not to let children play near their home phones. He said the operations room was receiving a lot of calls that the children innocently make. <others have to later apologize for the child's play.

No. 901 is provided to the public many for services like passes, how to get certificate of good conduct (criminal record), certificates to Whom It May Concern (traffic or criminal), how to bury a deceased or deport a body, how to participate in the home security programme, how to participate in cardiac patients programme, or to get addresses and figures of police departments etc.