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12 April 2024

McDonald's says lettuce washing video is a 'staged fabrication'

By Staff

McDonald’s Arabia has categorically refuted claims made via a video about the way it handles its greens.

The video, posted on social networking YouTube, alludes that the popular fast food chain washes and rinses its vegetables in a washing machine. The one-minute film titled in Arabic claimed it was a McDonald’s restaurant in the Gulf Kingdom but did not mention where it was located.

However, in a statement e-mailed to Emirates24|7, the regional spokesperson for McDonald’s said: "McDonald’s would like to point out that this video is a staged fabrication and in no way represents the manner in which lettuce is handled in our restaurants. McDonald’s KSA sources its lettuce from reputable KSA-based supplier Del Monte. The lettuce is washed, sanitised, and packed in the supplier’s purpose-built facility, then delivered to our restaurants daily in sealed, ready to use bags, and therefore requires no washing or drying in our kitchens whatsoever.”

The film showed a big quantity of vegetables squeezed inside a large automatic washing machine inside the restaurant before being turned on. It was not clear whether the washing machine was used only for this purpose.

In its response, McDonald’s added that it guarantees high standards in all its processes. “Our food preparation procedures ensure the safety and quality of our products and guarantee our high standards are not compromised. We undergo regular monitoring by local authorities and enforce stringent food safety standards and regulations that are in line with their requirements.

“McDonald’s prides itself on its transparency. With our Open Door Program, we open our doors and welcome you to tour our kitchen to take a close look at the quality standards of our products and procedures. This is an open invitation for those interested in learning more about our kitchen at any point in time,” it said.

The Dubious Video Clip: