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07 December 2023

Imdaad focuses on unit owners

Jamal Lootah (SUPPLIED)

By Parag Deulgaonkar

Imdaad, an integrated facilities management solutions provider, is targeting to offer maintenance services to more than 1,000 individual villa owners in Dubai by year-end, its CEO said.

"We believe there is a lot of potential in the market… we are looking to offer services to about 1,000 villas and a number apartments as well by the year end," said Jamal Lootah, Chief Executive Officer, Imdaad. "Our focus is on properties in new Dubai areas such as Jebel Ali and Palm Jumeirah, where we expect a lot of properties to be handed over."

The company yesterday announced launch of its HomePro Maintenance Services, a product aimed at individual unit owners. Services to be offered will be maintenance of air-conditioners, electrical and plumbing facilities, drainage chambers, water tank, pest control, and façade and window cleaning.

"We will be offering tailor-made options for individual owners. We have put in place a strategically designed action plan to deliver FM services with team of professionals on hand."

Lootha said the company will be emphasising on delivering "quality" service to its clients than resorting to reducing the prices.

"We believe in offering quality and that is where we will be competing with others," he added.

Imdaad is the facility management arm of Dubai World. Its client base include Nakheel, Jafza, DP World – UAE Region, Dubai Properties, Dubai Customs, Limitless, Tanmiyat, Green Emirates Real Estate, Barclays and Tamweel.

Among major projects on its portfolio are Palm Jumeirah, World Trade Centre, the Gardens, Atlantis, Jumeirah Golf Estate, International City, Jebel Ali Port and Free Zone along with shopping malls like Ibn Batuta Mall and Dragon Mall.


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