The UAE Government has launched its first communications manual to outline policies and procedures and define roles and responsibilities of federal government communications teams.
Developed in line with the UAE Government Communications Strategy, the manual comes as part of a plan to enable the ministries and federal authorities to enhance their internal and external communications capabilities.
The Government Media Communications Manual has been developed by a team of prominent experts. It includes detailed guidelines on all media related activities such as media inquiries, key messages, media briefings, press releases and newsletters, among others.
Mohammed Al Gergawi, Minister of Cabinet Affairs, said: "The manual is an integral element of the Government Communications Strategy endorsed recently by the Cabinet. Designed to match best international practices, the government media communications manual will ensure optimum transparency and accuracy of information on government initiatives, policies, and services.
"The manual includes clear definitions of roles and responsibilities of communications departments across the ministries and federal authorities. It will be an important reference for all government day-to-day media communications activities, leading to enhanced interaction between the government entities, media and the public."
Naglaa Al Awar, secretary-general of the Cabinet, as well as other senior officials representing all UAE ministries and federal authorities, were present at the launch of the Government Media Communications Manual at a workshop organised by the Cabinet Secretariat General in Dubai.
Al Gergawi said: "The Government Communications Strategy also includes a series of guidelines, workshops and training programmes that will be carried out according to the agreed timelines. It also aims to fulfill the leadership's vision of enhancing the government's communications competencies."