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20 May 2024

Parent satisfaction survey launched in Abu Dhabi

Published
By WAM

Abu Dhabi Education Council has launched "Parent Satisfaction Survey" through its website, targeting parents of students in Abu Dhabi schools in order to get their feedback.

The survey will measure level of satisfaction with regard to teaching and learning, Adec-based activities and programmes, school performance, student behaviour and attitudes and school efforts to promote desirable behaviour.

Dr Masood Badri, Adec's Director of Research and Performance Management Division, said regular surveys are important academic means to assist in obtaining feedback on education from students, parents and the community. The results of such surveys will help decision makers plan accordingly to meet the needs and expectations of stakeholders.

"The survey also aims at implementing new initiatives, programs and plans that will enhance the teaching and learning process, as well as assessing the effectiveness of parents-school communication," he added.

Dr Badri pointed out that the survey covered many topics including a school's greatest strength i.e. teaching, school leadership, student attitudes, required school improvements, communication with parents, school assessment, favorite subjects, IT, facilities, school environment, teacher quality and assignments.

"It also includes a section dedicated to programmes and requirements of special educational needs students to include students with special needs and gifted and talented students," he added.

The survey included other school-related issues such as: the implementation of fair and consistent student's discipline, attitudes of school staff, extra-curricular activities, and extra academic help offered to students, parents' involvement, etc.

"The survey focused on tuition fees imposed by private schools and whether it is appropriate relative to the quality of education and impacts of fee related complaints to the relationship with school. The parents were also asked to state if they were asked to make an advance payment to secure a place for their children," Dr Badri concluded.