4.06 PM Wednesday, 6 December 2023
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06 December 2023

Computer glitch: Flight delays, cancelations


A major outage of JetBlue Airways' computer systems has caused headaches for fliers trying to check-in for flights and delays across the airline's system.

At 11.37 am on Thursday, power was lost at a Verizon data center hosting the airline's systems including its website, mobile app, 1-800 number, check-in systems and airport signs. Power wasn't restored until 1.50 pm and the airline was still suffering residual problems an hour later.

JetBlue said the outage affected systems across the airline but would not say if that included the flight dispatch and fuel-planning computers.

The New York-based airline said flights were still departing but advised fliers that there could be delays or cancelations.