If you’re convinced that you have been handed down a traffic fine in error, the authorities are on your side.
If you believe you weren’t at a particular place at the time a traffic fine was issued against your name, or were driving within the speed limit, you have all the rights to contest the fine, says Dubai Police.
If you can prove your case, the traffic fine will be waived off in just five days once you register your case, say authorities.
Colonel Saif Mohair Al Mazroui, General Directorate of Traffic at Dubai Police, told Emirates 24|7 that there are three options for an individual to contest a traffic fine in Dubai.
How to file a complaint
The driver can either go to the General Directorate of Traffic headquarters to file a complaint or, if you are caught up at work, you can either call on 04-6063755 or go through the Dubai Police website (www.dubaipolice.gov.ae) to do the same.
Get supporting documents
Colonel Al Mazroui stresses the complainant must carry the supporting documents to prove his case.
For example, if s/he was at a hospital when a traffic offence was levied upon them, a hospital report that can prove s/he was visiting a doctor can be of immense help in this case.
You may analyse your case and try to get proof that you were not in the place where the offence was recorded.
What’s the procedure?
Once you have filed a complaint, a special committee will look into your case. The committee consists of six officers – deputy general at traffic department, two traffic control officers, a fines officer, representative of the Financial Supervisory General Headquarters of Dubai Police, and a representative of the Legal Affairs.
How many days does it take?
The committee is mandated to respond to the complainant within 5 working days once the review of the traffic fine was registered.
If the ruling is in favour of the complainant, the traffic violation will be cancelled. However, if the driver is not satisfied, s/he should take a copy of the findings and approach Traffic Prosecution, which will issue the final verdict, explains Colonel Al Mazroui.