Dubai's RTA payments get smarter

The Roads and Transport Authority (RTA) has unleashed a smart electronic transition of its financial transactions in a pioneering step at the Dubai Government level.

The move involves the launch of 23 initiatives for the online smart processing of financial transactions using state-of-the-art paperless technologies in processing services rendered to internal and external customers in keeping with the Smart City initiative as well as the Strategic Goals of the RTA.

“The Finance Department is seeking to automate financial transactions and all payment processes by eliminating the use of papers,” said Ahmed Ali Al Kaabi, Executive Director of Finance, Corporate Administrative Support Services Sector, RTA.

He stressed the need to serve the business sector in a smart manner without having these corporate customers to visit the RTA; which would boost the achievement of RTA’s strategic goals such as Peoples Happiness, Financial Sustainability, Smart Dubai, and Environmental Sustainability.

“Such initiatives span a host of key aspects of financial transactions such as the endorsement of automated payments, budget preparation and monitoring system, online supply and payment processes (paperless initiative), and a smart pre-payment audit system.

“The initial phase of the plan has yielded important deliverables in terms of slicing the number of visitors to the Finance Department by as much as 50 per cent, improving the compliance with the endorsed payments, enhancing the efficiency of budget planning and  preparation, and offering decision makers advanced electronic tools empowering them better management of resources,” added Al Kaabi.

“The plan includes other initiatives aimed at reducing visiting customers by 80 per cent offering financial data through smart phones, and automating several services in keeping with the vision and strategic objectives of the RTA as far as saving customers’ time and effort is concerned,” he concluded.

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