RTA’s Dubai Taxi Corporation (DTC) has signed a contract with the Arabian Automobile Association (AAA), a leading provider of roadside services, to operate a smart car recovery system to be launched this March.
The system is designed to offer roadside assistance in case of vehicle breakdown through a smart app, which will be rolled out with the project launch for use in all smartphones.
The move is intended to facilitate the services offered to the public with the aim of realizing RTA’s first strategic goal (Smart Dubai) to nurture a modern system capable of reducing accidents and increasing the traffic safety as well as the level of rapid deployment service, if needed, to alleviate traffic congestion.
An announcement to this effect was made during a signing of an agreement at RTA Head Office by Dr. Yousef Mohammed Al Ali, CEO of DTC and Mohammed bin Sulayem, Chairman of the AAA.
A host of senior officials including Mohammed Obaid Al Mulla, Member of RTA’s Board of Executive Directors and Chairman of DT Council attended the signing.
“The smart car recovery system is operated via the smart app by sending the coordinates of the location of the faulty vehicle to the nearest available recovery vehicle to the location. The assistance is delivered through a variety of service options namely: vehicle towing, 10 liters of fuel, tire repair, simple mechanical faults (battery drain), closed door opening, and towing to the technical workshop,” said Al Ali.
“This project echoes the directions of our leadership, which attaches paramount importance to intangible assets as the quick processing, target achieving and creating projects as well as quality, safety & perfection are exclusive features of Dubai. This initiative is also part of RTA’s objectives aimed at nurturing an integrated and sustained infrastructure of transport networks at the highest standards worldwide. The DTC is in constant pursuit of distinctive initiatives that meet the needs of Dubai visitors and residents, contributes to enhancing the traffic safety, and reducing crashes,” continued Al Ali.
Mohammed bin Sulayem, Chairman of the AAA, said, “The DTC’s initiative, which aims to turn the car recovery business into a digital platform, would be a positive step that contributes to easing the traffic movement in Dubai. The app would provide high-quality services to motorists in Dubai. The AAA took the initiative of offering its services in this field in order to turn this concept into a reality under the supervision of the DTC.
“The project would help provide car recovery services and roadside assistance online through a smart app on mobile phones. Thus, it helps facilitate the traffic movement and alleviate traffic bottlenecks in main roads and highways due to accidents and vehicle breakdown. Through this technology, the motorist would not be obliged to wait for long for towing his or her vehicle, and would be able to track the movement of the recovery vehicle on its way for providing assistance,” added Bin Sulayem.