Dubai International (DXB) retained the title of the Best Airport in the Middle East at the Business Traveller Middle East Awards 2017 organised in Dubai on Sunday.
“We are very pleased with the award as it validates our constant efforts to enhance customer experience across our airports through innovation and investment in the latest in technology. We delighted passengers in 2016 by offering them world class options for dining, shopping and relaxing at Concourse D - our latest addition to DXB. We continue to pleasantly surprise them with unique initiatives such as the #musicDXB and Hangout@DXB as well as with new unparalleled services such as enabling the use of Emirates ID as eGate card for quick passport control, and WOW-Fi – the world’s fastest free Wi-Fi at an airport that we launched at DXB earlier this year,” said Anita Mehra, Senior Vice President, Communications & Reputation at Dubai Airports.
DXB won the award on the strength of the range and quality of its services including check-in, transport connection and accessibility, security checks, luggage and customs as well as availability of meeting rooms, food and beverage and retail offerings.
The awards are adjudged based on the feedback from frequent flyers and Business Traveller readers, many of whom regularly fly through Dubai International.