Eida achieves 94% performance indicators

The Emirates Identity Authority (Eida) achieved 94 per cent of the targeted performance indicators during 2012 set out in its Strategic Plan.

The 2010-13 strategic plan was a road map that helped it achieve most of its goals within the timeframe. It also helped in setting and developing the infrastructure required for improving the government work system in the UAE.

Emirates ID said that the completion of the UAE population register and the success in registering all Emiratis and residents in the "smart" ID card project topped its achievements in the past year.

It stressed that the Authority’s success is a world-class achievement considering the growing challenges faced by countries around the world which hinder them from developing their own advanced ID systems.
 
The Authority added that having achieved this goal, and under the support of  Sheikh Hazza bin Zayed Al Nahyan, National Security Advisor and Chairman of Emirates ID, and the follow up from Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister, Minister of Interior and Vice Chairman of Emirates ID, its focus will be directed to achieving innovation in government service provision and supporting the transformation into "smart government" in the UAE.

The advanced ID systems developed by Emirates ID play a great role in enabling the e-government projects, particularly the e-link with all government entities and the digital ID project. The ultimate goal is to offer government services to customers through mobile devices. 

In its annual report 2012 issued recently, Emirates ID clarified that having completed the population register and streamlined registration processes, it will focus on developing the ID management system in the UAE so as to enhance the national security and boost the UAE’s global competitiveness, thereby support decision making, strategic planning and smart government projects.

In his introduction to the report titled '2012: harvest year, 2013: transformation start point,' Dr. Ali Mohamed Al Khouri, Director-General of

Emirates ID, indicated that the Authority set out a number of key objectives and designed a precise operational model when it developed its 2010-2013 strategic plan. This was done through a careful study of the challenges faced by the Authority during its initials years that prevented it from achieving its goals. The Authority continued its endeavor towards development and excellence.

Dr. Al Khouri added that in 2010 Emirates ID organized a huge workshop that resulted in launching several development projects and initiatives. That made 2010 the year of development and modernization. The achievements materialized in 2011. The harvest season started in 2012 when the population register was completed. The number of people registered during that was equal to the total number of those who were registered throughout the previous eight years.

Dr. Al Khouri stressed that Emirates ID continued in 2012 to pursue development of the services provided to its customers towards achieving their satisfaction and drawing smiles on their faces. This in turn enabled the Authority to win the "Distinguished Federal Authority" Award in the field of service provision alongside other 3 awards within the UAE Government Excellency Award of the Sheikh Khalifa Government Excellency Program.    He said that the current year forms a "transformation start" for Emirates ID being the last year in its strategic plan 2010-2013, noting that the Authority has launched its ambitious new strategic plan 2014-2016 with a prime objective of enhancing UAE’s security and boosting its global competitiveness. This will be done through providing an integrated advanced ID management system that serves the UAE Vision 2021.
  
The key objective of the new strategy is to enhance Emirates ID role as the primary entity to verify and authenticate personal identity in the country, to support decision making and strategic planning, to upgrade UAE’s competitiveness, to offer the highest level of services in order to gain customers trust and to concentrate on institutional excellence and optimal investment in all the Authority’s resources.

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