Etihad Airways has made changes to its published flight schedule, and cancelled flights from Abu Dhabi to and from Baghdad and Basrah during the Iraqi election.
The airline said that these cancellations have been made to minimise potential inconvenience to travellers. The following flights are cancelled:
To and from Baghdad (BGW)
April 29: EY555 Abu Dhabi - Baghdad & EY556 Baghdad - Abu Dhabi
April 30: EY555 Abu Dhabi - Baghdad & EY556 Baghdad - Abu Dhabi
To and from Basrah (BSR)
April 30: EY553 Abu Dhabi - Basrah & EY554 Basrah - Abu Dhabi
The Abu Dhabi-based airline said that Etihad Airways passengers scheduled to fly on these flights have been rebooked on later flights, and the airline is offering the following options for passengers who have purchased tickets to travel to/from Bagdad and Basrah on or before 2 May 2014, and who now wish to alter their flight plans.
• Passengers may change to another date of travel on/before 18 May 2014 in the original class of booking, or
• If the original booking class is not available, passengers will be offered the next available class.
• Fees for passengers wishing to change their tickets are waived for this one instance only. Any subsequent changes will be subject to normal re-issue fees.
• Cancellations and refunds are permitted free of charge whether ticket is wholly or partially utilised. The refund on partially utilised ticket will be calculated based on the pro-rata mileage flown.
“We are monitoring the situation closely and passengers are advised to check the status of their flights on Etihad’s website (www.etihad.com) or call the contact centre (+97125990000). We apologise for this inconvenience. We are doing everything possible to minimise the impact of this disruption,” it noted.