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25 February 2024

Motorists report Salik recharge card shortage

Salik can also be recharged via online banking, or through individual accounts on salik.gov.ae. (File)

By Sneha May Francis

Some residents have reported a shortage of Salik recharge cards at certain petrol stations in Dubai.

“I have been trying to get a recharge card for a few days, and have done a round of all the petrol stations near my area but none of them have Salik cards,” said Nikhil Menon, a resident of Al Nahda.

“Finally, I found one at the petrol station in Al Manara.”

Staff at the Epco station in Al Nahda confirmed that they hadn’t received a fresh batch of recharge cards for over a week.

“There has never been such a long delay, but I don’t know the reason for it. Why don’t you call the toll-free number and ask them,” she said. “You should try recharging online.”

“I have been struggling to get a recharge card, and couldn’t find it anywhere. Not even in Carrefour,” added another resident.

Talking to Emirates24|7, Maitha Bin Adai, CEO, TRA (Traffic and Roads Agency) at RTA explained the shortage of Salik recharge cards could be because of an increase in demand.

“We have been monitoring the situation periodically, and I can confirm that we have been working closely with the supporting companies to ensure this is fixed.”

“Salik cards and posters are now available in more than 200 petrol stations (Enoc, Emarat) in Dubai, and at customer service centres in Umm Ramool, Al Barsha and Deira. Even Adnoc stations in the UAE have Salik cards.”

Apart from purchasing the paper cards, she informed that there are other ways of recharging Salik, either through online banking, or through individual accounts on salik.gov.ae.

Government of Dubai smart payment gateway Mpay, or a mobile app called Smart Salik, and special devices installed at various cooperative societies and commercial centres are other options.