Dubai: Dubai Police recorded a 99.9% daytime safety perception rating in 2025, while cutting administrative procedures by 40% as part of efforts to improve operational efficiency.
Lieutenant General Abdulla Khalifa Al Marri, Commander-in-Chief of Dubai Police, reviewed the results during his annual inspection of the General Department of Excellence and Pioneering, covering a decade of strategic achievements, technological advances and institutional reforms.
Al Marri examined key performance indicators, international competitiveness rankings, artificial intelligence initiatives and future strategies aimed at improving operational efficiency, strengthening institutional excellence and enhancing public safety.
Dubai Police highlighted achievements between 2017 and 2026, including strategic projects that enhanced policing operations, strengthened security services and introduced advanced technologies to support frontline personnel.
Results for 2025 showed that 99.9% of respondents felt safe during the day, while 99.1% reported feeling safe in public places at night.
Dubai Police also received an AAA+ rating in 2025 as the world’s strongest police brand, reflecting their international reputation and institutional standing.
Dubai Police reported a 40% reduction in administrative procedures associated with organisational units, from 2,791 to 1,670, as part of efforts to simplify processes and improve operational efficiency.
The number of organisational performance indicators also declined by 22%, from 2,777 to 2,164, while organisational structures recorded a 25% improvement between July 2024 and 2026, enhancing institutional flexibility and resource management.
During the inspection, Al Marri reviewed technological developments including Smart Police Stations, first introduced at City Walk in 2017 and subsequently enhanced through agentic AI technologies.
Other initiatives reviewed included the Oyoon project, the eCrime platform, the SAS interactive data analysis system, the Drone Box project, Ghiath Smart Patrol and advanced security analytics.
The presentation also covered the UAE SWAT Challenge and World Police Summit, which have strengthened international cooperation and knowledge exchange among law enforcement agencies.
Al Marri reviewed the General Department of Excellence and Pioneering’s strategy for 2026–2033, which focuses on flexible strategic planning, institutional excellence, developing specialised talent and continuous learning through international partnerships.
He was also briefed on digital platforms supporting institutional performance, operational management, organisational efficiency and project management, alongside AI applications for analysing performance indicators, preparing reports and recommendations, evaluating administrative procedures and forecasting performance outcomes.
The inspection also covered the department’s continuous improvement framework, which draws on institutional assessments, international competitiveness indicators, future foresight studies and feedback from customers and strategic partners.
Plans were presented to develop additional digital platforms for global benchmarking, policies and the management of councils, committees and working groups, aimed at strengthening governance and institutional coordination.
Al Marri stressed the importance of developing innovative projects that enhance policing operations, improve institutional performance and strengthen Dubai Police’s competitiveness locally and internationally.
He called for drawing on international expertise and leading practices, adopting creative approaches to addressing challenges and transforming innovative ideas into practical, proactive initiatives.
Al Marri also emphasised the importance of keeping pace with technological developments, investing in human talent and fostering teamwork to sustain institutional excellence.
At the conclusion of the inspection, Al Marri honoured several employees of the General Department of Excellence and Pioneering for their contributions to institutional development and organisational achievements.