Dubai: Residents across the UAE can have their prescribed medicines delivered directly to their homes through a service offered by the country’s Emirates Health Services (EHS).

The medication delivery service was first introduced in 2020, and allows patients to receive their medicines without having to wait at pharmacies after their consultation.

Here’s all you need to know about the service.


What is the ‘Patients' Medication Delivery’ service?

It is a service provided by EHS, where you receive your medications at home, after consulting with a doctor at one of the EHS-affiliated facilities, along with guidance on dosage through a virtual pharmacy.

How does the service work?

The process is simple and largely automated:

Who is it available for?

The service is available to all customers who consult at an EHS facility. If you are a UAE resident, or even a visitor, you can benefit from subsidised healthcare by applying for an EHS health card, to be able to visit one of the many EHS facilities across the UAE.

Where is the service available?

The medicine delivery service is available across all EHS-affiliated facilities, including:

Below is an Emirate-wise breakdown of facilities:

Dubai

Hospitals

Primary healthcare centres

Abu Dhabi

Sharjah

Hospitals

Primary healthcare centres

Ajman

Ras Al Khaimah

Hospitals

Other facilities

Umm Al Quwain

Fujairah

Hospitals

Primary healthcare centres