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28 March 2024

Happy with your HR department's recruitment, promotion policies?

Published
By Staff

According to a recent poll, human resources practices in Mena are flourishing.

Almost a quarter of respondents (73.4 per cent) to a poll conducted by jobs site Bayt.com, there is a strong alignment that exist between their company’s overall business vision and that of their HR department.

However, a not-so-insignificant portion (26.5 per cent) of participants in the poll titled ‘The Role of HR in the Middle East and North Africa Workplace’ disagree, stating that, to varying degrees, there is no alignment.

More than a quarter (26.6 per cent) of the poll’s respondents rate their company’s overall HR performance as ‘excellent’; in parallel, 43.4 per cent brand their organisation’s HR function as ‘average’ or in need of improvements.

When asked which areas their HR department needed to improve the most, 17 per cent of Mena’s jobholders answered ‘recruiting and interviewing’, 5.3 per cent said ‘compensation and promotion’, 18.3 per cent responded with ‘training and development’, 11.5 per cent specified ‘communication with staff’, 1.6 per cent mentioned ‘terminations’, and 11 per cent cited ‘handling complaints and staff problems’. 35.2 per cent of respondents admitted that enhancements were needed across all areas.

Almost half of polled professionals (49.8 per cent) claim that their company’s HR department has a clear HR policy to hire and retain national talent – which, today, is considered a high priority across organisations in the Mena region.

Interestingly, 30 per cent of employees say the opposite. When it comes to hiring, 33.1 per cent of Mena professionals state that their HR department is doing a good job of hiring and retaining talent to a great extent, 33.5 per cent to a small extent and 33.5 per cent say they are not.

In addition, 45.7 per cent of interviewees say that their company’s HR division is sufficiently breeding and developing leaders. Only 31.7 per cent disagree, and another 22.6 per cent admit that this is taking place but only ‘to a small extent’.

A total of 66 per cent of respondents feel that their HR department is effectively promoting employees wellness. The remaining 34 per cent, however, disagree. One-third of respondents (33.8 per cent) don’t think that their company’s HR division shares enough information with them.

On a positive note, 66.2 per cent share different views and believe that they mostly receive all the data that they need.

More than half (50.8 per cent) of interviewees say that their HR department does not consistently or ever provide new joiners with company policies and procedures (for example, an employee handbook).

To top it all, 46.1 per cent of professionals think that their company is a good place to work.

“It is no surprise that a company’s HR practises greatly impact employees’ performance, job satisfaction and engagement levels,” said Suhail Masri, VP Sales, Bayt.com. “Today, a jobholder’s workplace behaviour is strongly dictated by the very policies, procedures, and goals that stem from the HR division. According to the survey results, in this regard, although the HR departments are doing well, there is still room for improvement.”

(Image via Shutterstock)