Driver to sue Land Cruiser agents over breakdown at 120kmph

Authorities probe incident to decide whether to withdraw that model from market

An Emirati driver whose Land Cruiser four-wheel car suffered from a total system failure while travelling at 120 kph intends to sue the vehicle’s agents while authorities said the model could be withdrawn from the market.

 Abdullah Al Mulla, 25, was on his way to Ras Al Khaimah on August 11 when his 2009 Land Cruiser’s brakes and accelerator systems failed, triggering police alert before he brought the vehicle to a halt by using the hand brakes.

Mulla told the Arabic language daily Emarat Alyoum that his car suffered from a complete failure and that he could not use its gear and other systems.

“I tried to use all the electronic systems in the car to stop it but all of them did not work…I will sue Al Futaim agents for this failure which put my life in danger so this will not happen again with other drivers,” he said.

The paper said the Ministry of Economy has reacted quickly by requesting a report on the incident from the Ministry of Interior.

It quoted Hashim Al Nuaimi, consumer protection director, as saying the Ministry had already contacted Al Futaim for further information.

“We want to know the real reason for this serious failure in the car systems…in case it is proved there are factory defects in this model, the agent will be asked to withdraw all those cars from the market for repair and maintenance.”

 

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Comments

  • Sunny D'Souza 20 September 2012 15:31 0 0
    This is exaclty why i like manual transmition built cars.Most Automatic Cars are so advanced that some times we dont know what is the issue is.My dads SUV once wouldnt start even with a full battery.Regulary serviced and maintained.I love my manual toyota hilux its very safe.
  • Rahul 31 August 2012 09:42 2 7
    Landcruiser is one of reliable model of Toyota family and has proven fact for last 60 years to be considered the king of the desert.It is an normal tendency of some people to make alteration on their vehicles by adding some external fittments on their cars which can compromise on the safety issue .The crux here is that the experts should first scrutinise the complete vehicle for mulfunction and give their finding ,rather complaining or blaming the dealer without having facts.
  • Eyan 31 August 2012 09:28 4 2
    First of all, I'm so thankful to God that the driver was thoughtful enough to handle this kind of situation. Al hamdulilah. Actually such incidents are happening before even in other car models , but it all depends if it was reported by the driver or not. It happened to me personally few years back, and thank God I was driving on lower speed. So my opinion is that Toyota should be sued for this to know that our lives are more important than vehicles.
  • Shalomfz 30 August 2012 21:55 2 2
    its is preposterous, that people trying to stick Toyota with its previous incident. TOYOTA models come with a fail safe mode to prevent any hostile interference. Just because the driver is careless, doesn't mean its any excuse to pile up the fault to the manufacturer
  • shalomfz 30 August 2012 21:40 2 2
    All the faults appeared out of thin air after the incident in USA. Customers are trying to make a hussle out of that situation and destroy the TOYOTA brand reputation.
  • ht peregrin 30 August 2012 18:47 9 8
    maybe the problem lies with the user :)
  • naj 30 August 2012 17:34 5 0
    Such malfunctions r unheard of in other brands...y toyota inspite of the reputation for decades in this market...guess this is the second incident..earlier one was in auh.
  • Amena 30 August 2012 16:49 2 1
    I had an automatic braking system failure recently on a properly, regularly maintained serviced vehicle model 2010 (not Land Cruiser), so can fully understand Mr. Al Mulla's reaction, especially under the shocking circumstances.
  • Anonymous 30 August 2012 14:51 6 7
    Bye bye king of the desert, land cruiser= fail. My life is much important than a land failure.
  • sd 30 August 2012 13:43 5 3
    It happened months ago in Saudi also...
  • Aht 30 August 2012 13:40 5 2
    It is good that Authority took action. If family travel and they suffered then more dangerous. This problem should not come as 120kmph is nothing for such type of vehicles..
  • Billc 30 August 2012 13:39 14 6
    Before everbody jumps to the conclusion that the car is at fault perhaps we should wait and see who has been working on it? I have been in this industry 40 years and very very rarely is it a manufacturing defect!
  • nathan 30 August 2012 12:46 8 3
    It is great that the driver filed a complaint. Consumers should benefit from the protection provided by the government to receive the best value for their money. We (UAE consumers) should complain on any defect product to force the sellers/agents to provide the best products and services to us. Well done the driver for complaining. Well done ministry of economy for quick reaction and following up with the case and well done consumer protection agency for support and guidance.
  • Faisal Abdul Aziz 30 August 2012 11:42 17 36
    Nissan cars are more reliable as compared to toyota.
  • Chris 30 August 2012 11:26 8 7
    OMG! No car that is only 3 or 4 years old should even have a system failure with or without proper maintenance.
  • Mario 30 August 2012 10:13 7 3
    Also, some folks decide to do self maintenance because they know a significant amount about cars and mechanics, and certain agencies do not provide a good enough service. I speak from experience. Cheers, and be safe out there.
  • Mario 30 August 2012 10:11 12 12
    Well actually Raj, a similar thing happened in the states which caused the billion dollar recall in Toyota. Certain batches apparently had some fault which resulted in the car's accelerator getting stuck and the braking systems failing.
  • Raj 30 August 2012 08:41 43 42
    Land Cruiser is considered the King of the desert and has ruled for more than 60 years. The question here is this is a 2009 Model, has this car been regularly maintained at the agency ? If not, there is no use complaining the agents. The general habit of people is to do self maintenance or with local gargages to save cost and thereby compromising on the safety.

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