Dubai: Planning your day out in Dubai just got easier. A smart Whatsapp service by Dubai Municipality allows residents and visitors to easily find the nearest public location to them, whether it is a park, beach or any recreational facility, thanks to Fares, the municipality’s virtual assistant.

The service offers an easy way to discover popular Dubai locations in a matter of seconds and here’s how you can use it.

What is the ‘Find my route’ service?

The ‘Find my route’ service is offered by Dubai Municipality through its official Whatsapp account. It allows users to locate the nearest family destination near you, including:

A Dubai Municipality Service centre
Park
Abattoir
Heritage Place
Market
Recreational facility
Beach

How to use the service

Save the Dubai Municipality Whatsapp number – 800 900 on your phone.
Send a ‘hello’ to the number on Whatsapp.
You will instantly receive a welcome message from the virtual assistance Fares. Tap on the ‘menu’ option and select ‘Inquiries and Information’.
In the next message you receive, select ‘Makani/Location’.
The assistance will then ask you to select from two options: ‘Makani number’ and ‘Nearest location’. Tap on ‘Nearest Location’, and then select the type of location you are looking for. Options include parks, heritage places, markets, beaches and recreational facilities (see the full list above).
Once you select your preferred location, the service will ask you to share your current location. Select the ‘location’ option on Whatsapp and send your current location.
You will then receive a message with the name of the nearest location near you, a link to the location as well as how far it is from you.

Get your Makani location instantly

This service can also be used to easily find your Makani location, which is the 10-digit code assigned to the entrance of every building in Dubai to pinpoint its exact location. To know more about how knowing your Makani location can help you find and share exact locations, navigate Dubai and get faster assistance in an emergency, read our complete guide here.

Dubai WhatsApp service: How to find parks, beaches and attractions near you