Dubai Municipality guide: Everything pet owners need to know about veterinary services

If you have an animal-related problem that needs solving, in Dubai, you likely need the help of Dubai Municipality. This governmental entity, established in 1954, oversees daily operations in Dubai that directly influence the quality of life of all residents, visitors and business owners in the emirate. Currently, the Dubai Municipality oversees 14 functional areas, delivers over 150 services, and manages more than 800 daily operations through two sectors, four agencies and 37 departments. By 2030, it expects to become “a globally pioneering municipality that provides the best quality of life for Dubai citizens, residents, and visitors”, according to its website. So, how can you benefit from Dubai Municipality’s vast network? We’ve curated three different catalogues of services you can access, as a resident: Veterinary services Water, waste and pest control Hospitality and recreation Learn more about each one, starting with our guide to animal products, veterinary and animal welfare services offered by the Dubai Municipality, below. Whether you want to adopt a pet, or are looking for veterinary expertise, the Dubai Municipality has a plethora of services related to animal welfare. Here is a complete list of services individuals in Dubai can access: Adopt pets You can adopt a cat or a dog through this municipal service. .body_image.center{width:100%;} أمير وأميرة كانا بحاجة إلى رعاية… وإلى بيت دافئ. في العيادة البيطرية بـ #بلدية_دبي، تحظى الحيوا Video credit: Instagram/Dubai Municipality Service completion: Two working days. Cost: The adoption process is free, but there are costs involved for the following: For dogs: Vaccination: Dh150 Internal and external parasites preventatives: Dh30 Registration: Dh10 Microchip: Dh50 Knowledge and Innovation fee: Dh20 For cats: Vaccination: Dh120 Internal and external parasites preventatives: Dh30 Registration: Dh10 Microchip: Dh50 Knowledge and Innovation fee: Dh20 Eligibility criteria: The Dubai Municipality outlines the following criteria ahead of applying for pet adoption: You are not eligible to apply for this service if you have committed any violations related to animal abuse or harm. The applicant must be at least 21 years old. The applicant must pay the vaccination and registration fees. How to apply: You can use the Dubai Municipality website/app, the DubaiNow app, or the Dubai Municipality’s unified platform for pet adoption, registration and care – the Aleef app – to request the service. Follow these steps if using the Aleef app: Download the Aleef app via the Apple App Store or Google Play Store. Log in, using your UAE PASS . Navigate to the ‘Adoption’ section to view dogs and cats currently looking for homes. Select a pet to submit an adoption request. If you meet the requirements, you will receive a phone call from a municipal employee within 24 hours. Visit Al Khawaneej Veterinary Clinic in Dubai within 24 hours to examine the pet. Pay the fees, and pick up your pet, along with all related vaccination and registration records. Pet registration You can register, number and amend the registration of pets, in order to ensure they have proper identification, and you can monitor their health status. Service completion: One working day (from appointment date). Documents required: Animal health record or pet passport, if any. No Objection Certificate (NOC) to transfer the animal ownership, if applying for ownership change. Physical presence of the pet during the visit. Cost: Animal registration: Dh10 Animal numbering: Dh50 per microchip Knowledge and innovation fee: Dh20 for each service exceeding Dh50 VAT: 5% How to apply: You can use the Dubai Municipality website/app, the DubaiNow app, or the Aleef app to request the service. You can also call the Municipality’s call centre at 800 900. Pet vaccination You can obtain a vaccination for your pet via Dubai Municipality’s veterinary services. This service ensures that animals meet the veterinary health requirements approved in Dubai. Vaccination procedures are mandatory for cats and dogs. Pets are examined and vaccinated only at Al Khawaneej Veterinary Clinic in Dubai. .body_image.center{width:100%;} خبرة تُصنع عبر الأعوام…وشغف المهنة يقود كل قرار…ورسالة إنسانية تنبض في كل رعاية…هذه هي حكاياتهم Video credit: Instagram/Dubai Municipality Service completion: One working day (from appointment date). Documents required: Animal health record or pet passport, if any. Physical presence of the pet during the visit. Cost: Preventive care package for cats (First time – Age 2 to 3 months): Dh170 Preventive care Package for cats (First time – Age 3 months and above): Dh210 Annual preventive care package for cats: Dh160 Preventive care package for dogs (First time – Age 2 to 3 months): Dh200 Preventive care package for dogs (First time – Age 3 months and above): Dh240 Annual preventive care package for dogs: Dh190 Innovation and Knowledge fee: Dh20 applied to each service valued over Dh50. VAT: 5% Service fees may vary depend