Dubai Municipality guide: How to book pest control, sewage and waste disposal in Dubai

Are you looking for a way to get rid of mosquitoes in your garden? Or do you live in a remote area, and want the authorities to regularly withdraw sewage from your home? The Dubai Municipality can help. Since it was established in 1954, the Dubai Municipality has been overseeing daily operations in the city that directly influence the quality of life of all residents, visitors and business owners in the emirate. By 2030, it expects to become “a globally pioneering municipality that provides the best quality of life for Dubai citizens, residents, and visitors”, according to its website. So, how can you benefit from Dubai Municipality’s vast network? We’ve curated three different catalogues of services you can access, as a resident: Veterinary services Water, waste and pest control Hospitality and recreation Learn more about each one by clicking on the links above. Below, you will find our complete guide to waste, water, and pest control services offered by the Dubai Municipality. Pest and insect control at home You can apply for pest control services for the following categories: disease-transmitting pests (flies, mosquitoes, and rodents), or poisonous pests (scorpions, snakes, bees, spiders, wasps and hornets). Service completion: One working day for poisonous pests, four working days for other types of pests. Cost: Free How to apply: You can call the Municipality’s call centre at 800 900, or use the Dubai Municipality app or the DubaiNow app to request the service. The process for applying via both apps is similar. Here are the steps to follow, if you are using the DubaiNow app: Download the DubaiNow app from the Apple App Store or Google Play Store. Log in with your UAE PASS . Navigate to the ‘Services’ tab, go to the ‘Public Health Services’ section and select ‘Request for Pest Control’. Fill in the required details, including your name, contact number, address, and the type of pest that needs to be targeted. Confirm and submit the request. There are no documents needed for this service. You will then receive an SMS from the Dubai Municipality, confirming the appointment date and time. Control veterinary parasites If you live on a farm in Dubai, you can obtain external parasite control services, wherein the authorities will spray pens and farms to eliminate all parasites that cause and transmit diseases affecting both humans and animals. Service completion: Three working days for pens and farms in all Dubai areas. Cost: Dh1 per head How to apply: You can call the Municipality’s call centre at 800 900, use the Dubai Municipality app, or apply via their website. If you are applying through the Municipality’s website, here are the steps to follow: Visit: https://veterinary.dm.gov.ae/Admin/Dashboard/CheckForm. Log in with your UAE PASS . Fill in the required information, including your address and phone number. Pay the fees online. You will receive an application number, along with a call from the Dubai Municipality confirming your appointment. The Dubai Municipality employee will arrive on the agreed-upon date and time to carry out the spraying procedure. Request agricultural pest control for home gardens You can obtain pest control services for home gardens in Dubai, excluding real estate development areas and free zones. These services involve spraying for agricultural pests, such as insects, or diseases, using either chemical or organic specialised pesticides. Additionally, agricultural extension services for pest control are provided. The service is limited to outdoor plants in home gardens and doesn’t include indoor plants, vegetables, or plants in farms, pens, and palaces. You can request this service twice per month, provided there's a gap of 10 to 15 days between applications, if pests persist after the first treatment. Service completion: You will be notified by phone, of the pest control service date, within seven days. Cost: Free How to apply: You can call the Municipality’s call centre at 800 900, or use the Dubai Municipality app or the DubaiNow app to request the service. Dispose household appliances and furniture Dispose bulky waste items, such as home furniture, as well as electrical and electronic waste, via the Dubai Municipality’s handy waste disposal service. The service is available in all areas of Dubai, except in development areas and free zones like Palm Islands and Discovery Gardens. Service completion: Three working days. Cost: This is a non-profit community service managed by the Waste Operations Department at Dubai Municipality, and is provided to customers for free. How to apply: You can call the Municipality’s call centre at 800 900, or apply via the Dubai Municipality website/app, or the DubaiNow app to request the service. You can also contact Fares, Dubai Municipality’s chatbot, via WhatsApp. Follow these steps if you would like to book with Fares: Tap on the link: https://api.whatsapp.com/send/?phone=971800900&text=Hi&app_absent=0 Open the chat with Fares, and type ‘Dispos