Abu Dhabi closes 69 food establishments over safety violations

Abu Dhabi: The Abu Dhabi Agriculture and Food Safety Authority has revealed that it closed 55 food establishments last year and 14 more since the beginning of 2026 due to serious violations affecting food safety. The closures were issued after establishments failed to respond to repeated directives and warnings from the authority. Key violations included the presence of insects in food preparation areas, the sale of expired products, and other breaches of health standards. Inspection and monitoring system The authority stated that inspections are conducted through an integrated monitoring system based on risk assessment, the nature of the food activity, compliance history, and adherence to health regulations. Inspection procedures include both routine and surprise visits, covering all stages of food handling — from receiving and storage to preparation, cooking, display, and transportation. Inspectors also assess facility cleanliness, staff hygiene, temperature control, and pest management systems. Enforcement and transparency Addressing concerns about publishing the names of violators, the authority said such measures are part of its transparency policy and aim to protect public health rather than harm reputations. Closure decisions are only implemented after all regulatory steps, including warnings and opportunities for corrective action, have been exhausted. Reopening is permitted only after full compliance with safety standards is verified. Common violations The authority identified four major types of violations frequently detected: Failure to comply with mandatory staff training Unsuitable or uncleanable surfaces in food handling areas Poor hygiene practices within facilities Improper storage or display of perishable food at incorrect temperatures Even well-known establishments may face closure if serious or repeated violations are identified. Consumer complaints The authority reported receiving 7,154 consumer reports over the past year and the first four months of 2026. This includes 5,514 complaints in 2025 and 1,640 reports up to 30 April 2026. Reports cover a range of issues, including food safety violations, animal health concerns, service inquiries, development suggestions, and feedback on service quality. Response and compliance measures Authorities process complaints through a structured system involving registration, classification, investigation, and enforcement action. Cases are followed up until resolution, with responses provided to complainants. Penalties for violations follow a graduated system based on severity, including warnings, fines, temporary suspension, and administrative closure. Enhancing awareness To improve transparency, the authority has introduced the “Zadna Assessment” programme, which places visible ratings on food establishments to indicate their compliance with safety standards. The authority emphasised its commitment to safeguarding public health through strict enforcement, continuous monitoring, and community engagement.