Dubai Electricity and Water Authority (DEWA) has signed an agreement with Emirates Islamic to enable customers to pay their bills in instalments of up to 12 months, using Emirates Islamic credit cards. The move supports DEWA’s efforts to upgrade its services and achieve the happiness of its customers.
“We always work to adopt innovative channels and mechanisms that enhance the quality of our services according to the highest international standards. This is part of our efforts to contribute to make Dubai the smartest and happiest city in the world. The MoU with Emirates Islamic supports our strategy to enable customers to pay their bills effortlessly to make them happier. The new feature will enhance reliance on smart payment channels provided by DEWA, where customers can pay bills using Emirates Islamic credit cards anytime, anywhere, which saves their time and effort,” said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA.
“We are pleased to collaborate with DEWA and introduce a convenient payment solution that will make a difference in the lives of the residents of Dubai. As a leading Islamic bank in the UAE, we always strive to launch innovative products and services that provide value to our customers and this strategic partnership is a step in the right direction,” said Jamal Bin Ghalaita, Chief Executive Officer of Emirates Islamic.
DEWA customers can use Emirates Islamic credit cards to pay their DEWA bills using DEWA’s website (www.dewa.gov.ae), DEWA’s smart app or other e-payment channels. They can then convert the transaction to a 0% profit rate instalment plan (3/6/12 months) by calling the Emirates Islamic call centre.